Hole, asphalt and bush: complaints triple in SP in Q1

Hole, asphalt and bush: complaints triple in SP in Q1

First Quarter 2018 Report released by the São Paulo General Ombudsman's Office shows 5,346 service protocols registered against 1,807 in 2017

About 66% of Q1 complaints are about janitorialPeter Leone / Future Press / Estadão ContentsThe Comptroller General of São Paulo released the Ombudsman's balance sheet for the first quarter of 2018. There were 6,171 calls, of which 5,346 became service protocols.An increase of 195% over the same period of 2017, when 1,807 complaints were registered.The survey was published on Friday (6).Complaints made in the Ombudsman are in the second instance.These are requests for service that entered channel 156, were not answered and became a complaint.The report shows details of these protocols made by city dwellers during the last three months of João Doria (PSDB) at the helm of São Paulo City Hall - the politician has left office to run for state government.Q1 ComplaintsUntitled infographicInfogramThe Regional Municipalities Secretariat remains the leader in complaints, with 3,551 requests filed.The secretary had already been accumulated by the then deputy mayor, Bruno Covas, ...


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